Contact Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or simply want to know more about how Canada Casino works, this page explains the best way to reach us and what happens after you do.
How to Reach Us
The fastest way to contact the Canada Casino team is by email. We aim to respond to every message within two business days, though most replies go out sooner. You can reach us at [email protected].
When writing in, it helps to be as specific as possible — for example, naming the casino page you are asking about, or quoting the offer or claim you think may be out of date. That lets us get to the right answer faster without needing to go back and forth.
What We Can Help With
- Factual corrections — If you believe a bonus figure, term or other detail on one of our pages is no longer accurate, let us know. We take editorial accuracy seriously and will verify and update promptly.
- Editorial questions — Queries about how we research and rank casinos, how our ratings are put together, or how our affiliate relationships work.
- Partnership or advertising enquiries — If you represent a casino brand and want to discuss how Canada Casino works with operators, get in touch by email with a brief outline of what you have in mind.
- General feedback — Suggestions for new content, topics you would like us to cover, or anything else related to the site.
What We Cannot Help With
Canada Casino is an independent comparison and review site. We do not operate any casino ourselves, and we have no access to player accounts, deposits, withdrawals or disputes. For anything account-related — including bonus queries, payment issues or account verification — you will need to contact the casino directly through its own support channels.
If you are experiencing difficulties with a gambling-related problem, please visit our responsible gambling resources for information on support organisations available in Canada.
A Note on Our Editorial Independence
Canada Casino earns commission when readers sign up to casinos through links on this site. That commercial relationship does not influence which casinos we cover, how we rate them, or what we write about them. Our rankings reflect our own research and assessment. You can read more about who we are and how we work on our About Us page.
If you have a concern about a specific review — including a claim you believe is unfair or inaccurate — please include the page URL in your message so we can review it directly.
Response Times and Expectations
- Emails are reviewed on business days (Monday to Friday).
- Most queries receive a reply within one to two business days.
- Factual correction requests are treated as priority and reviewed as quickly as possible.
- Partnership enquiries may take a little longer depending on volume.
We read every message, but we are not always able to reply to general comments or feedback in full. Where we act on a suggestion, we may not always be able to confirm that directly.
Terms and Conditions
For information about how this site operates — including how we present casino offers, our affiliate disclosure, age restrictions and your use of the site — please read our Terms and Conditions.